HOW TO RETURN AN ITEM
We want you to be completely happy with your order. If for
any reason you are not satisfied, we will gladly accept your timely Return of
unworn, unwashed, or defective merchandise. Used merchandise cannot be returned
unless defective. Returned merchandise should include the vendor packaging and
tags and be in the same condition as when it was received. A restock fee of 10%
apply. Merchandise must be returned within 15 days of receipt of merchandise.
RETURNING MERCHANDISE BY
On the back of the packing slip enclosed with your order,
please note the reason(s) for return and whether you wish to exchange the
item(s) or receive a credit/refund (depending on the original form of payment).
Enclose the return section of the packing slip with your
item(s). Please use one of the return labels provided on the front of your
packing slip to ensure proper return address and credit information. Restricted
items must be returned using ground transportation.
We will accept returns on all eligible products. You must
return the item within 15 days of your
purchase. Your item must be in its original unused condition to be returned,
unless there is a manufacturer defect.
Please keep the
packing slip with your return.
responsible for all return shipping costs. Your order must be shipped with
tracking information method as we cannot be held responsible for any lost
or misdirected returns.
A full refund
after 10% restocking fee and excluding the
original shipping cost, will be issued to your original payment method
within 3 business days after receiving your return.
We cannot be
held responsible if your bank have a delay in processing the transaction
back to your account.
merchandise cannot be returned unless defective.
with altered packaging and/or original package is damaged.
worn and with any odor or styling hair product.
All items are subject to a 10% restocking fee, this will be
deducted from your refund. We also do not refund the original shipping and
handling that you paid on the order.
Please allow 10 to 14 days for Hollywood Beauty to process your